INNOVATIVE Lifetime Service

INNOVATIVE · Since 2006 · Sim Lim Square #05-55

Warranty ends.
Service doesn't.

Every INNOVATIVE owner gets free service for life, from real people at our walk-in service centre in Singapore.

What's free, for life

  • Repair serviceLabour is free. If a part is needed, we quote it before any work starts, so you decide.
  • CalibrationAt our own calibration lab in Singapore, to keep the picture sharp and square for years.
  • DiagnosticsFree checks for any issue, even on projectors 8 years old or more.
  • How-to helpA real person on WhatsApp, or a free lesson in our showroom if you'd like us to show you how to use it.

Who it's for

The original buyer of an INNOVATIVE projector, registered with us at purchase or holding the original receipt. Lifetime service is for the life of the original owner and is not transferable.

Not registered yet? Register your projector here, or bring your receipt to the showroom.

How it works

  • 1Walk inSim Lim Square #05-55, open 11am–8pm daily. Most setup and usage questions are solved on the spot.
  • 2DiagnosticsIf deeper testing is needed, we check it in. Repairs typically take 1–3 working days.
  • 3Honest adviceWe repair only when it's worth it. If it isn't, our trade-in programme helps you move to a newer model.
WhatsApp a real person Visit the showroom

Lifetime service covers labour, calibration, diagnostics and how-to help. Parts are quoted separately and only replaced with your agreement. See also INNOVATIVE Assurance.